Your peace of mind,
our comprehensive warranty

Take a minute to register your warranty

We go beyond excellence, to give you the certainty that your surface remains safe, durable, and timelessly beautiful.

Register for complete peace of mind

To register your Caesarstone^® warranty please click the below 'Register Warranty' button which will redirect you to the Laminex New Zealand website to complete your registration process.

Feel confident with our range of coverage,
we’re here for the long haul

You can read the full warranty terms below.

Download Warranty terms

Get simple care and maintenance tips

Keep your surface beautiful, it’s low maintenance, easy to clean, and highly durable.

Care & Maintenance

Warranty FAQ

A crack has appeared in my benchtop, is this covered under the 10-Year Warranty?

Cracking is generally not covered under the Caesarstone 10-Year Warranty as it typically occurs due to a fabrication or installation error, or as the result of mechanical stress and does not represent a fault in the Caesarstone product itself.

If a crack does occur, please contact the kitchen company or stonemason who installed your bench top as they will be able to provide further assistance.

External factors which can contribute to cracking include:

Inadequate underbench support
Incorrect placement of cutouts and joins
Lack of consideration for thermal expansion, thermal shock or excessive heat
A severe impact

What should I do if I damage my Caesarstone®?

In the unlikely event that you damage your Caesarstone please take note of the batch numbers of authenticity located on the underside of your material, and contact us on 0800 303 606 to schedule a service call or contact us online.

Depending on the damage, one of our experienced technical representatives will be able to advise you of your options and possible solutions.

How can I protect my bench top from chipping?

While Caesarstone is a very robust surface to begin with - stronger than both marble and granite in fact - there are simple measures you can take to ensure chipping doesn't occur.

Sharp non-radiused edge profiles should never be used. Caesarstone recommends a minimum radius of at least 3-4mm on any edge profile. The larger the radius, the more resistance the edge will have to impact.
If the benchtop incorporates an undermount sink, then the top edge of Caesarstone sink cut out must be a minimum radius of 6mm to minimise risk of chipping should a heavy pot hit this edge.
Ensure cupboards and drawers are installed correctly and don't make contact with the Caesarstone surface when opening and closing.
Take care to not drop heavy items onto a Caesarstone benchtop.